Objective

 To always achieve above expectation.

Experience

·         16 years in computer systems design, specification and implementation.

·         21 years in management in high and low staff environments.

·         Working with several large firms with implementations.

·         Working in retail chain Software such as Solution 21, BOS and Marlin.

·         ERP Experience with Great Plains and Epicor to name a few

·         Payroll systems, HR and Scheduling.

·         Liaise effectively between suppliers and customers.

·         Working “Hands-On” whilst maintaining effective team management.

·         PABX, Comms, Mobile data, LAN/WAN implementation.

·         VoIP, several versions including Cisco, Nortel and PC Based.

·         Server Virtualisation and Reduction

Career Skills

·         IT and Project management

·         Financial/sales systems

·         Planning/budgeting

·         Design/specifications

·         Staff supervision/training

·         Testing/implementation

·         Manufacturing operations

·         Customer support/service

·         Production systems

·         Inventory control, Quality control

·         Purchasing/receiving systems

·         Systems deployment

Interpersonal Skills

·            Team Building

·            Conflict Management

·            Run Staff Training sessions

·       Presentation Training

·       Staff Matrix design

·       Senior Management Reporting

Major Projects

·         Internet/Intranet Design

Design Internet sites for Customer interaction

·         Help desk Install/manage

Online, application based and remote solutions

·         ERP Rollouts

Great Plains 
Epicor 
Solution 21/BOS 

·         VoIP

Nortel 
Cisco 
Skype, GTalk, Exchange IM – Most locations

·         Security Systems

All Locations in the past 12 years

·         WAN Installations

Several sites from 5 locations to the largest 570 locations